Frequently Asked Questions
Everything you need to know about shopping with Dollaritem.com
What is the minimum order requirement?
To maintain our low wholesale pricing, we require a minimum order value of $500. This allows us to provide the best bulk rates for our customers.
How long does shipping typically take?
Most orders are processed within 2-3 business days. Delivery times vary by location but generally range from 5 to 10 business days for standard freight shipping.
Do you offer international shipping?
Currently, we primarily ship within the continental United States. For international inquiries, please contact our logistics team to discuss custom freight arrangements.
What is your return policy for bulk items?
We accept returns on defective or damaged goods within 14 days of receipt. Due to the nature of wholesale, we do not accept returns for buyer's remorse or unsold inventory.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and wire transfers for high-volume corporate orders.
Can I track my order status?
Yes, once your order has been dispatched from our warehouse, you will receive an email notification with tracking information and the carrier details.